Before Day Of Service
Customers must confirm their shuttle service a minimum of one day before the service time and day. This can be done by simply calling (808) 386 2423 or via email at contact@honoluluairportshuttleservices.com.
Upon Arrival
Please call or text 1 (808) 797-7950 when you arrive at the baggage claim.
Before Departure Day
Please call or text 1 (808) 386 2423 one day before to confirm the pick-up time.
Cancellation
If a cancellation is made, a 15% fee will be applied due to processing fees.
Service Changes
You may call us at 1 (808) 465-4580 during business hours (5:00 AM – 9:30 PM HST) or via email at contact@honoluluairportshuttleservices.com (24 hours) to make any changes to your scheduled service.
Refund Policy
A 15% fee will be applied towards your total refund for processing fees.
